Learning Good Spoken and Written English: Module 3
Course Prerequisite(s)
- Please note that this course has the following prerequisites which must be completed before it can be accessed
- Learning Good Spoken and Written English: Module 1
About Course
Module 3: Effective Communication and Professional English
This module brings together the spoken and written English skills developed in Modules 1 and 2. Learners apply these skills in professional and everyday situations, including meetings, presentations, interviews, negotiations, workplace correspondence and interpersonal communication.
Learning outcomes
By the end of this module, learners should be able to:
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Deliver clear, organised and confident presentations.
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Participate effectively in meetings and discussions.
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Communicate professionally with colleagues, clients and customers.
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Write and respond to workplace correspondence appropriately.
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Conduct themselves confidently during interviews.
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Adapt their language, tone and communication style to different audiences.
Course Content
Week 1 — Professional Communication Skills
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Principles of Professional Communication
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Tone, Courtesy and Professional Etiquette
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Body Language and Interpersonal Communication
Week 2 — Meetings, Presentations and Public Speaking
Week 3 — Workplace Writing and Career Communication
Week 4 — Real-Life Application and Final Assessment
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